Personal Security Services Ltd (PSS) proudly celebrates its 31st year of dedicated service, having earned a strong reputation for the secure transportation of vulnerable individuals and as a trusted training provider.

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In the last seven years, we’ve ambitiously expanded to include a group of residential children’s homes: Marula House and Nyala House. We then expanded to Invictus House, which has been open since November 2023 as our very first therapeutic children’s home. The success of Invictus House has paved the way for the opening of our second therapeutic home, Tala House, in August 2024.

 

With these developments, we are proud to announce that all of our homes are now undergoing therapeutic development and have fully adopted this model, ensuring a consistent and transformative approach across our services.

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The vision for providing residential childcare was born from the passion and commitment of our directors, who have long been approached to support young individuals without a permanent residential placement. The directors, have a true desire to help, support, and nurture the next generation, giving them the best chance of success. Through their dedication, PSS has grown into a leading provider of care for some of the country’s most vulnerable and challenging young people.

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Our management team, which includes a highly experienced operations team with many years of expertise in the industry, shares a unified vision of offering exceptional care, support, and transformative opportunities for young people who present behaviours that challenge. The company carefully researched many therapeutic models before selecting Social Pedagogy's Head, Heart, and Hands model, after reviewing extensive research conducted by the National Centre for Excellence in Residential Child Care (NCERCC). This evidence-based approach aligns perfectly with our values and provides a comprehensive framework for supporting young people in our care.

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​We are driven by the belief that every young person deserves a chance to thrive, and our approach is rooted in the principles of Positive Behaviour Support (PBS) and Social Pedagogy. These frameworks guide our person-centred, holistic care, while fostering a reflective and learning-driven environment. This approach enables us to provide not just a home, but an environment where young people can truly grow.

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At PSS, we are committed to continuous improvement, striving to evolve and exceed expectations. Our growth is guided by a spirit of openness and collaboration. We actively seek the insights and perspectives of parents, carers, advocates, local services, like-minded organisations, and our placing authorities, as we believe that working together is key to achieving the best outcomes for the young people in our care.

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